5
Year No-Leak Shell Warranty
Watkins Manufacturing Corporation warrants against water loss due
to defects in the spa shell for a period of five years from the original
purchase date.
1 Year Shell Surface Warranty
Watkins Manufacturing Corporation warrants the interior surface of
the spa shell against blistering, cracking or delaminating for a period
of one year from the original purchase date.
1 Year Component Warranty
Watkins Manufacturing Corporation warrants the electrical components,
pump, and other Hot Spot spa components against malfunction, leaking
or defects in material or workmanship for a period of one year from
the spa's purchase date. The filter cartridge, light bulb, filter
cover, pillows, and cover locks are not included in this warranty,
but are warranted to be free from defects in materials and workmanship
at the time of delivery to the original consumer purchaser. (Spa covers,
ozone purification systems, jet replacement kits and other spa accessories
are specifically excluded from this warranty although they may be
covered by other warranties. Please check with your Hot Spot Dealer
for details.)
1 Year No-Fault Heater Warranty
Watkins Manufacturing Corporation unconditionally warrants the No-Fault
1000 heater against any failure that would require replacement. This
warranty's duration is equal to the time period identified in the
Component Warranty above. The warranty defines unconditional as warranty
coverage without exception provided that the component has failed
to operate properly within the spa's system. This means that conditions
that would normally invalidate the limited warranty, such as water
chemistry damage, do not apply to the No-Fault 1000 heater.
1 Year No Leak Warranty
Watkins Manufacturing Corporation warrants the Hot Spot spa plumbing
not to leak for a period of one year from its purchase date. This
warranty specifically covers leaks from the wall fittings, jet fittings,
internal plumbing, internal glue joints, glue or pipe connections
within the equipment compartment and all other bonded parts including
the filter compartment and light lens.
Cabinet Warranty
Watkins Manufacturing Corporation warrants the wood cabinet against
malfunction due to defects in workmanship and materials at the time
of delivery from the original purchase date.
Watkins Manufacturing Corporation
warrants the optional simulated wood cabinet material not to peel,
crack, wrinkle, blister or delaminate and to be free from defects
in material and workmanship for a period of one year from the spa's
original purchase date. This warranty specifically covers the cabinet's
structural integrity (exclusive of surface stain), including all
glue and integral bonded joints.
The optional simulated wood
cosmetic finish is warranted to be free from defects at the time
of initial delivery to the original consumer purchaser. Fading and
weathering of the surface will naturally occur over time and are
not considered warrantable defects. To restore the cabinet's appearance,
refer to the spa Owner's Manual for proper care and maintenance
instructions.
Extent Of Warranty
This warranty extends only to the original consumer purchaser of
the Hot Spot spa when purchased and originally installed within
the boundaries of the United States and Canada. The Hot Spot spa
warranty terminates upon any transfer of ownership or if the spa
is installed or relocated outside the boundaries of the United States
and Canada by the original consumer purchaser prior to the expiration
of the warranty period.
Warranty Performance
In the event of any malfunction or defect covered under the terms
of this warranty;
(a) Contact a Factory Authorized Service Center (selling dealer)
who sold you the spa. There will be no charge for the parts or labor
to repair the Hot Spot or its components. In some cases, reasonable
repair person travel charges may be assessed (by the servicing agent)
if you live beyond the normal servicing area of the Factory Authorized
Agent. The original consumer purchaser is responsible for freight
or transportation costs if any defective components are required
to be returned to the Factory Authorized Service Center for repair
or replacement. or (b) Contact Watkins Manufacturing Corporation
for repair or replacement of the defective component(s). There will
be no charge for the parts or labor to repair the Hot Spot or its
components. Any applicable freight charges for the return of the
components to Watkins Manufacturing Corporation are the responsibility
of the original consumer purchaser.
In the event Watkins Manufacturing
Corporation requests or the original consumer purchaser chooses
to return any defective component(s) to Watkins Manufacturing Corporation
for repair or replacement, the consumer purchaser should ship the
defective components (please use United Parcel Service for electrical
or mechanical components only) along with a completed copy of the
Warranty Return Form provided with the Owner's Manual and a copy
of the original consumer purchase receipt to:
Hot Spot / Watkins Manufacturing Corporation
1280 Park Center Drive
Vista, CA 92083
In the event the consumer purchaser should be unable to either obtain
service or satisfactory service from a Factory Authorized Service
Agent, notify the Service Department of Watkins Manufacturing Corporation.
Written notice of any malfunction or defect must be given within
ten (10) days of the time the malfunction is discovered, and must
be accompanied by the original consumer purchase receipt of the
spa which shows the date of purchase. Notice must be given to Watkins
Manufacturing Corporation, 1280 Park Center Drive, Vista, California,
92083, Attn: Customer Service Manager. Watkins Manufacturing Corporation
reserves the right to inspect the malfunction or defect on location
or request the return of the component(s) for repair or replacement.
Acts Invalidating Warranty
This warranty is void if this Hot Spot spa has been improperly installed,
subjected to alteration, misuse or abuse, or if any repairs on the
spa are attempted by anyone other than an authorized representative
of Watkins Manufacturing Corporation. Alteration shall include any
component or plumbing change, electrical conversion, or the addition
of any non-approved* sanitation or water purification device or
heating system which contributes to a component or unit failure
or unsafe operating system. Misuse and abuse shall include any operation
of the spa other than in accordance with Watkins Manufacturing Corporation's
printed instructions, or use of the spa in an application for which
it is not designed. Specifically: use of the spa in a non-residential
application; damage caused by operation of the spa outside the specified
voltage requirements (115v or 230v ± 10%) or operation of
the spa at water temperatures outside the range of 32°F and
120°F; damage caused by voltage spikes or "brown-out"
conditions; damage caused by dirty, clogged or calcified filter
cartridges (see Spa Care and Maintenance instructions in the Owner's
Manual); damage to the spa surface caused by the use of tri-chloro
chlorine, chemical tablets in a floater, acid, or any other spa
sanitizing chemicals or spa surface cleaners which are not recommended
by Watkins Manufacturing Corporation; damage caused by allowing
undissolved spa sanitizing chemicals to lie on the spa surface (no
spa material can withstand this kind of abuse); damage to components
(excluding the No-Fault heater) or spa surface caused by improper
pH balance or other improper water chemistry maintenance; and damage
to the spa surface caused by leaving spa uncovered while empty of
water and in direct exposure to sunlight (this may cause solar heating
distress) are considered abuses and may invalidate this warranty.
The filter lid on the spa
is not designed to support heavy weight loads and should not be
used as a seat. In extreme cases the lid could crack and break.
This occurrence is considered abuse and is not covered under this
warranty.
Disclaimers
Watkins Manufacturing Corporation shall not be liable for loss of
use of the Hot Spot spa or other incidental, consequential, special,
indirect, or punitive costs, expenses or damages, which may include
but are not limited to the removal of a permanent deck or other
custom fixture or the necessity for crane removal. Any implied warranty
shall have a duration equal to the duration of the applicable warranty
stated above. Some states do not allow limitations on how long an
implied warranty lasts. Under no circumstances shall Watkins Manufacturing
Corporation or any of its representatives be held liable for injury
to any person or damage to any property, however arising.
Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to
you.
Legal Remedies
This warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
Customer Service
For emergency service, contact your Factory Authorized Service Agent
(selling dealer) immediately. If you do not know who your local
representative is, complete our Customer Service Form or call (800)
274-9958.
* Watkins Manufacturing Corporation maintains a list of approved
accessories and reserves the right to withhold warranty payments
for damage caused by accessories not included on this approved list.
To obtain warranty approval on any accessory or add-on, contact
the National Warranty Service Manager at the telephone number listed
above, prior to its installation.
Specifications, colors and surface materials subject to change without
notice. Not all features are available on all products. For a complete
copy of the Limited Warranty, visit our Web site, or see your authorized
Hot Spot spa dealer. Endurol, Hot Spot, Hot Spring, Comfort Control,
FreshStart10,000, FreshWater, FreshWaterAg+, No-Fault, IQ 2020,
Comfort Control, Precision, and Wavemaster are trademarks of Watkins
Manufacturing Corporation. Delta is a trademark of Masco Corporation
of Indiana. Merillat is a trademark of Merillat Industries, Inc.
Baldwin is a trademark of Baldwin Hardware Corporation. The National
Sleep Foundation is a nonprofit organization promoting sleep education,
advacacy and research-www.sleepfoundation.org. US Patent #5,647,736;
#5,810,257; #5,810,262; #5,924,850 and other patents pending.
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