 Buying a spa is a decision you shouldn't
feel rushed or pressured into, so be sure to ask the dealer
a lot of questions. Like shopping for anything else, knowledge is
everything. Before you take the plunge into buying a spa, ask for
a private "test soak" so you can feel the jets and the overall
comfort of the spa. Here is a checklist of things to consider. Feel free to print it out and take it with you when you comparison
shop.
1. Learn about the spa's specific features,
ease to use and maintenance.
- When the spa is not in use, does the water
always remain hot and clean?
- Do the jets and jet systems allow you to customize
your hydromassage experience?
- How loud are the jets
and pump?
- Does the spa offer a balanced filtration system?
Is the water continuously filtered 24 hours
a day to ensure clean, clear water?
- Are the filters top-loaded for easy access
- Is the heating
and filtration system fully automatic with no programming required?
- Is there an automatic clean-up cycle after
you exit the spa?
- Inquire about the heater—typically the
most vulnerable component of any spa. Make
sure corrosion will not occur.
- Are the controls user-friendly, easy to operate
and adjust?
- Are there optional features to make spa ownership
easier?
- What are the electrical specifications of the
spa? Are both 115v and 230v available?
(115v can be far less expensive to install)
- How is the seating configured?
Are you able to move about easily? Is there lumbar
support for your back?
2. Learn how the spa was constructed and its
energy efficiency.
- The components should be fully tested and backed
by the manufacturer's warranty.
- Make sure the spa is totally insulated, not
just fully-foamed.
- Ask how to estimate your monthly operation
costs. (Beware of less expensive spas
which can cost in excess of $50 per month to operate).
3. Obtain a copy of the warranty.
- Ask for a copy of the warranty and read it
thoroughly. Beware of the dealer who is
reluctant to provide a copy.
- What spa parts are covered under warranty and
for how long? Make sure the heater, surface/structure, components,
tile and skirt are included.
- How does the manufacturer's
warranty compare with other brands? Make sure there are no undesirable
limitations or exclusions.
4. Obtain information on the manufacturer and
the dealer to ensure you will
receive quality service both during and after
your spa purchase.
- How long has the manufacturer been in business?
- How long has the dealer been in business? Inquire
about their service policy.
- Call the Better Business Bureau for more information.
- Ask for customer reference.
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